privacy

Last Updated: September 25, 2025

Introduction

Rosehill Palms – Landscaping and Garden Center ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with us, or use our services. By using our website or providing your information, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Device Information: Information automatically collected when you visit our website, such as your IP address, browser type, time zone, and browsing behavior.
Customer Information: Information you provide voluntarily, such as your name, phone number, email address, and address when submitting forms (e.g., free consultation requests, contact forms, or pre-orders).
Transaction and Interaction Information: Details about your purchases, service appointments, or interactions with our business.
Text Messaging Information: If you opt in, your phone number and related details for sending updates, promotions, or appointment reminders.

How We Use Your Information

We may use your personal information to:

Provide and improve our landscaping and garden center services.
Communicate with you about appointments, promotions, and updates.
Process orders, pre-orders, or consultation requests.
Send targeted marketing or advertising communications (you may opt out at any time).
Comply with legal obligations or protect our rights.

Sharing of Information

We do not sell or rent your personal information. We may share information with trusted service providers who assist with website operations, text messaging, or marketing, but only as necessary to perform their services. We may also disclose information when required by law.

Text Messaging Policy

By providing your phone number and opting in, you agree to receive recurring text messages from us regarding promotions, offers, and appointment reminders.

Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP. Reply HELP for assistance.

Cookies & Tracking

Our website uses cookies and similar technologies to improve functionality, personalize content, and analyze site traffic. You can adjust your browser settings to refuse cookies, but some site features may not function properly.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Rights

You may request to access, update, or delete your personal information by contacting us using the information below. If you receive marketing messages, you may unsubscribe at any time. For text messages, simply reply STOP to opt out immediately.

Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the "last updated" date.

Terms & Conditions

Program Description

By opting in, you agree to receive recurring text messages, including promotions, updates, and appointment reminders, from Rosehill Palms.

Consent & Opt-In

By providing your phone number, you consent to receive recurring automated and manual text messages.
Consent is not a condition of purchase.

Charges & Carriers

Message and data rates may apply.
Supported carriers are not responsible for delayed or undelivered messages.

Opt-Out & Help

You may opt out at any time by replying STOP.
For help, reply HELP or contact us directly.

Eligibility

You must be at least 18 years old or have parental/guardian consent.
Our services are intended for U.S. residents only.

Limitation of Liability

We are not responsible for:

Delayed or undelivered messages.
Incompatibility with your mobile device or carrier network.

Changes to Terms

We reserve the right to update or change these Terms & Conditions at any time. Changes are effective when posted on our website.

If you have questions about our Privacy Policy or Terms & Conditions, or if you would like to exercise your rights regarding your personal information, please contact us:

Email: info@rosehillpalms.com
Phone: 832.422.3677
Address: 18511 Farm to Market 2920, Tomball, TX 77377

Privacy Policy & Terms of Service - rosehillpams.com